POLICIES

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Upon booking a skin or body consultation we do require a $55 deposit at the time of the booking. This is a non-refundable deposit that is not redeemable on treatments or products. This is not covered by Medicare or private health insurance. Please note that skin/body consultations are a separate booking fee from injectable appointments/consultations. 

Certain treatments require prepping of the skin with cosmeceutical skincare to ensure we can proceed with a safe treatment plan. This also means that an in depth consultation is required. 

These include: 

- All chemical peel treatments 

- All IPL treatments 

- All skin needling 

- Cosmelan 

- Plasma skin tightening

- Scalp hair growth treatments 

Treatments that require an express 30 minute consultation but NO prepping: 

- Ultrasound fat cavitation 

- RF skin tightening 

- Cellulite treatment

- BBL 

- Millia extractions alone 

- Intimate lightening 

Treatments that require no consultation: 

- All dermaplaning (excluding when paired with chemical peel OR IPL hair removal) 

- All facials 

- All LED treatments 

- Beard sculpting (excluding when paired with IPL hair removal) 

- IPL test patch 

Please note, we do require credit card details as security for your booking. Your credit card details are secured through a 3rd party (Timely pay card capture) which is similar to PayPal/After-pay, due to this security we cannot access these details. 

Nothing will be debited from your card at the time of booking (unless your booking for a skin/body consultation, which requires a $55 consult fee).

We do have a 24 hour notice of any appointment changes or cancellations, failure to do so will result in a cancellation fee of $55 per appointment.